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Xaviers Institute of Business Management Studies

 

 

Management Information System (MIS) Question Paper

 

 

Maximum Marks: 80+20 Paper Presentation

 

Instructions:

  • Answer all questions as per the given instructions.
  • Support your answers with relevant MIS theories, frameworks, and real-world

examples.

  • Clarity, depth of analysis, and logical reasoning will be given additional weightage.

 

Section A: Descriptive Questions (20 Marks)

 

(Answer any four questions, each carrying 5marks.)

 

 

 

Question 1:

Discuss the importance of Business Intelligence (BI) in enhancing decision-making in organizations.

Answer 1:

Business Intelligence (BI) refers to technologies and strategies used by organizations to analyze business data and support decision-making.

 

 

Question 2:

Explain the concept of Big Data and how it impacts Management Information Systems (MIS).

Answer 2:

Big Data refers to extremely large volumes of structured, semi-structured, and unstructured data that traditional systems cannot process efficiently.

Impact on MIS:

 

 

 

Question 3:

How can an effective MIS improve supply chain management in an organization?

Answer 3:

An effective Management Information System (MIS) plays a crucial role in improving supply chain management by:

 

 

Question 4:

What are the key security risks in MIS, and how can organizations mitigate them?

Answer 4:

Key Security Risks in MIS:

  1. Data Breaches: Unauthorized access to sensitive data.
  2. Phishing and Social Engineering: Tricking users into revealing confidential information.

 

 

 

 

 

  1. Explain the impact of MIS on customer relationship management (CRM).

 

 

 

Section B: Case Studies (60 Marks)

 

(Answer all case studies, each carrying 20 marks.)

 

Case Study 1: Cybersecurity and Data Breach in MIS

 

 

Scenario:

 

YO Bank recently suffered a cyberattack, where hackers gained access to customer data,

leading to financial and reputational losses. The bank’s existing MIS lacked advanced security

features, making it vulnerable to attacks.

 

Questions:

 

Question a:

What security weaknesses in MIS might have led to the cyberattack?

Answer a:

Several security weaknesses in YO Bank’s MIS could have made it vulnerable to a cyberattack:

  1. Lack of Data Encryption: Sensitive customer data may not have been encrypted, making it easily accessible to hackers.
  2. Outdated Security Software: Using old or unpatched antivirus/firewall systems increases the risk of exploitation.

 

 

 

Question b:

Suggest immediate actions the bank should take after the data breach.

Answer b:

YO Bank should undertake the following immediate actions post-breach:

  1. Isolate Affected Systems: Disconnect compromised systems to prevent further data leakage.

 

 

 

Question c:

How can YO Bank strengthen its MIS security to prevent future cyberattacks?

Answer c:

To enhance MIS security and prevent future cyber threats, YO Bank should implement the following measures:

  1. Advanced Encryption: Encrypt all stored and transmitted customer data.
  2. Multi-Factor Authentication (MFA): Require multiple layers of user verification for system access.
  3. Regular Security Updates: Keep all software, firewalls, and antivirus systems up-to-date.

 

 

 

 

 

 

Case Study 2: Cloud Computing Adoption in an Organization

 

Scenario:

 

Tech-Corp, a mid-sized IT company, is considering moving its Management Information

System (MIS) to the cloud to reduce costs and improve scalability. However, some executives

are concerned about data security and operational disruptions during the transition.

 

Questions:

 

Question a:

What are the advantages and challenges of adopting cloud computing for MIS?

Answer a:

Advantages of Cloud Computing for MIS:

  1. Cost Reduction: Eliminates the need for expensive on-premise hardware and maintenance.
  2. Scalability: Easily adjusts resources based on business needs without major investments.
  3. Accessibility: Enables remote access to MIS from anywhere, enhancing flexibility.

 

 

 

Question b:

Suggest a migration strategy for Tech-Corp to successfully transition to cloud-based MIS.

Answer b:

Migration Strategy for Tech-Corp:

  1. Assessment Phase:
    • Evaluate current MIS architecture and identify which components are suitable for migration.
    • Perform cost-benefit analysis and risk assessment.

 

Question c:

How can Tech-Corp ensure data security and compliance in the cloud environment?

Answer c:

To ensure data security and regulatory compliance, Tech-Corp should implement the following measures:

  1. Data Encryption:
    • Encrypt data both in transit and at rest using strong encryption standards.
  2. Access Control and MFA:
    • Implement role-based access

 

 

 

 

 

 

Case Study 3: MIS for Supply Chain Optimization

 

Scenario:

 

Global-Foods, a multinational food distribution company, is struggling with supply chain

inefficiencies, including delays, high transportation costs, and inventory mismanagement. The

company decides to implement a Supply Chain Management (SCM) system integrated with

MIS.

 

Questions:

 

Question a:

How can an SCM system improve Global-Foods’ supply chain operations?

Answer a:

A Supply Chain Management (SCM) system can greatly enhance Global-Foods’ operations in the following ways:

  1. Improved Inventory Management: SCM tracks inventory levels in real time, reducing overstocking and stockouts.
  2.  
  3.  

 

Question b:

What role does real-time data analytics play in supply chain management?

Answer b:

Real-time data analytics is critical for effective supply chain management due to the following reasons:

  1. Immediate Decision-Making: Enables quick responses to disruptions, such as supplier delays or transportation issues.
  2. Visibility Across

Question c:

Suggest strategies for integrating the SCM system with the company’s existing MIS?

Answer c:

To effectively integrate the SCM system with Global-Foods’ existing Management Information System (MIS), the company should consider the following strategies:

  1. Data Standardization: Ensure that both systems use compatible formats for data exchange.
  2. API Integration: Use APIs (Application Programming Interfaces) to facilitate real-time data flow between SCM and MIS.

 

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