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Operations Management
Jun 2025 Examination
Q1. A global solar panel manufacturing company is planning to set up a large-scale production facility in South Asia to capitalize on the growing demand for renewable energy and reduce production costs. As the regional head of operations, you are responsible for selecting the most strategic location for the new manufacturing plant. Identify and discuss the key factors that influence the selection of a manufacturing facility location, including economic, logistical, regulatory, and labor-related aspects. Based on these factors, recommend India in South Asia for setting up the facility, providing justifications with relevant data and industry insights to support your decision. (10 Marks)
Q2. Explain the fundamental concept of TOC and its significance in optimizing pharmaceutical manufacturing processes by identifying common constraints in the industry. Discuss how synchronous manufacturing can be applied to improve production scheduling and efficiency in the pharmaceutical sector. Also Illustrate how the Drum-Buffer-Rope (DBR) methodology can enhance overall system performance, reduce lead times, and increase throughput in pharmaceutical manufacturing. (10 Marks)
Q3A. Akasa Air, one of India’s newest airline companies, is focused on enhancing service quality and operational efficiency to establish itself in the competitive aviation sector. The use of quality management tools is crucial for maintaining high service standards, ensuring passenger safety, and optimizing operations. Explain the role of an operations manager in implementing and monitoring quality control measures at Akasa Air, focusing on how these measures contribute to safety, efficiency, and customer satisfaction. (5 Marks)
Q3B. Akasa Air, one of India’s newest airline companies, is focused on enhancing service quality and operational efficiency to establish itself in the competitive aviation sector. The use of quality management tools is crucial for maintaining high service standards, ensuring passenger safety, and optimizing operations. Discuss the various dimensions of quality in the airline industry, using Akasa Air as an example. Explain how each dimension contributes to enhancing passenger experience and improving operational efficiency. (5 Marks)
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