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World Class Operations
Dec 2025 Examination
Q1. Elin Electronics Limited is an Indian company specializing in Electronics Manufacturing Services (EMS). They offer a wide range of services, including design and engineering, manufacturing, and supply chain management, primarily serving original equipment manufacturers (OEMs).Elin has recently adopted the Shingo Model for Operational Excellence to improve its operational performance. However, the company is experiencing resistance from employees who are accustomed to traditional management styles and are sceptical about new continuous improvement initiatives. The leadership team recognizes that cultural enablers and alignment are critical for success. The operations team must now apply the principles of the Shingo Model to overcome resistance, foster a culture of respect and humility, and ensure that improvement efforts are sustained throughout the organization.
Given the scenario, how can the operations team apply the Shingo Model for Operational Excellence to address cultural resistance and drive sustainable improvement across the organization?
Word Limit: 400 Words (10 Marks)
Q2. Samsung is currently experiencing fluctuating customer demand and increasing product variety – specifically, for its Smartphones & other devices by expanding its product line to include various models, colours, storage options, and features to cater to different consumer preferences and price points. To address these challenges, the company’s operations team is evaluating the adoption of a Flexible Manufacturing System (FMS) that promises adaptability and efficiency. However, concerns have been raised about the high initial investment, integration with existing processes, and the ability to maintain quality standards.
Evaluate the decision-making process of a company that is considering the implementation of a Flexible Manufacturing System (FMS) to achieve world class operations. Critique the potential benefits and risks associated with FMS adoption and justify whether this strategic move aligns with the company’s goals for quality, cost, and responsiveness.
Word Limit: 400 Words (10 Marks)
Q3 (A) Beclawat Manufacturing Inc., is a mid-sized Canadian manufacturing company that designs and manufactures durable window and door systems, specializing in the marine, rail, transit, and defence industries. They offer a wide range of products, including watertight aluminum and stainless-steel windows, as well as weathertight and watertight doors. Beclawat has been operating with legacy systems and traditional management practices. Facing increasing global competition and customer demands for higher quality at lower costs, the leadership recognizes the need to transform into a world class operation. The company lacks a clear operational strategy, has fragmented quality systems, and inconsistent process controls.
The CEO has tasked you, as an external consultant, to design a Transformation Roadmap that will guide the company through this evolution, ensuring sustainable operational excellence. Design a comprehensive transformation roadmap for a mid- sized manufacturing company aiming to evolve from traditional operations to world class operations, ensuring integration of strategies, systems, and processes. How would you structure this roadmap to address both immediate operational gaps and long-term competitive advantage?
Word Limit: 250 Words (5 Marks)
Q3(B). Volkswagen Group is a world-class manufacturer, recognized for its operational excellence, is now under pressure from global customers and regulators to demonstrate leadership in Corporate Social Responsibility (CSR). Volkswagen’s current CSR efforts are fragmented and lack alignment with operational goals. The board asks you to design a strategy that makes CSR an integral part of the company’s operations and reputation, with clear metrics and transparent reporting.
Create a holistic strategy for integrating Corporate Social Responsibility (CSR) into the core operations of a world-class manufacturing company, ensuring that environmental, ethical, and philanthropic responsibilities are embedded in every process. How would you measure and communicate the impact of these initiatives to stakeholders?
Word Limit: 250 Words (5 Marks)
Dear students, get fully solved assignments by professionals.
Buy NMIMS DECEMBER 2025 MBA Solved assignments Online.
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